Frequently Asked Questions

Find quick answers about shopping with UnikCreations. If you need more help, email us at info@unikcreations.com.

Shopping & Pickup

Do you have a physical store?

UnikCreations is primarily an online store. Local customers may also have access to select points of sale and in-person order pickup. Please contact us before visiting to confirm current availability and pickup details.

Do you offer wholesale?

Yes. Visit our Wholesale page for more information about wholesale ordering.

Shipping & Orders

Where do you ship?

We currently ship to the United States and Mexico. Orders within the United States are shipped through USPS, and orders within Mexico are shipped through Estafeta.

How can I check my order status?

Use the tracking information provided with your order. If you need assistance, email info@unikcreations.com and include your order number.

Can I change my order or shipping address?

Please email us as soon as possible with your order number and the requested change. We will do our best to help, but changes may not be possible after an order has been prepared or shipped.

Jewelry Care

Will the jewelry tarnish?

Our stainless steel jewelry is designed for durability and resistance to tarnishing. However, natural changes may occur depending on wear, storage, and exposure to moisture or chemicals. Proper care will help preserve its appearance and extend its life.

How should I care for my jewelry?

• Keep it dry and remove it before showering, swimming, or exercising.
• Avoid direct contact with perfume, lotion, hairspray, and household cleaners.
• After wearing, gently wipe it with a clean, soft, dry cloth.
• Store each piece separately in a dry place to help prevent scratches and tangling.

Is your jewelry hypoallergenic?

Yes. Our stainless steel jewelry is hypoallergenic and suitable for sensitive skin. However, individual sensitivities vary, so discontinue use if irritation occurs.

Still Have Questions?

Email us at info@unikcreations.com. Please include your order number when asking about an existing order.